SUMMARY
With limited supervision, the Program Coordinator 2 has the overall responsibility to provide administrative and day-to-day operational support for the University of Connecticut Pediatric Residency Program. This role supports the program and the respective learners and program directors. This role is responsible for effectively organizing and independently prioritizing work, maintaining program procedures and systems, maintaining learner management systems, and ensuring orderly and timely workflow for assigned educational activities throughout the academic year. This role assesses programmatic needs and delivers program services and activities in accordance with program goals and objectives while monitoring programs’ compliance with Institution and University policies and procedures. The program coordinator will act for and makes decisions on behalf of the Program Director as such authority is delegated and as is consistent with accrediting body guidelines.
ROLE RESPONSIBILITIES
- Assists with planning and organizing ongoing comprehensive programs of specialized training and development for programs.
- Serves as a principle source of information regarding the interpretation and application of policies and regulations governing program activities and requirements.
- Accountable for the implementation and evaluation of activities to achieve program objectives.
- Plans, coordinates, and executes outreach programs, conferences, meetings, seminars and events to include space, food, publicity, travel, and other technical and administrative logistics.
- Delivers educational program content through regular presentations, outreach activities, and educational material.
- Resolves administrative and logistical problems and transactions collaborating with other team members, state/federal/international agencies and institutions, as appropriate, to identify errors and make corrections.
- Acts for and occasionally makes decisions in the manager’s absence within prescribed limits of authority.
- Serves as program representative to applicants, current learners, faculty and the general public. Serves as a liaison between program and other Institution and University offices, external organizations, and the public.
- Collects and analyzes program data and participates in evaluating program effectiveness. Identifies problems and makes necessary changes.
- Prepares and submits reports as requested, including a projected training schedule and log of tasks completed.
- Develops and makes recommendations for budget requests and manages approved budget. Approves expenditures and serves as an authoritative source of budget and fiscal information.
- Stays abreast of changes to Institutional and University policies and procedures and provides education and outreach in regards to policies.
- Plans, organizes, directs, and delivers reports on an ongoing comprehensive program of specialized training and development. Serves as lead departmental liaison with the Institution and University community.
- May train clerical and/or student staff.
- Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
KNOWLEDGE OF:
- Applicable program rules and regulations.
- Institution, University, Federal, and State rules and regulations governing all relevant aspects of contracts and affiliation agreements.
- Extensive knowledge of proper grammar, punctuation and spelling.
- Advanced budgeting and financial planning.
- Medical/technical terminology
- Microsoft Office and related software applications.
SKILLS:
- Planning and organization
- Developing and maintaining effective and appropriate working relationships.
- Critical thinking, problem solving and analysis.
- Providing intermediate program support.
- Interpersonal and diplomatic communication with constituents.
- Data management skills.
ABILITY TO:
- Communicate effectively through both oral and written means.
- Interpret complex records, assemble and organize data of a complex nature, and prepare and submit reports in appropriate formats.
- Respect diversity and work collaboratively with individuals of diverse cultural, social and educational backgrounds.
- Maintain the confidentiality of information and professional boundaries.
- Create operational workflows and systems.
- Work independently to analyze available information, draw conclusions and understandings, and present such conclusions effectively to senior management.
EDUCATION and/or EXPERIENCE REQUIRED
Education Required: Bachelors degree in related field.
Experience Required: Five years of related work experience. An equivalent combination of education and experience may be substituted for the degree and years requirement.
Prior coordination experience with a medical education OR training program is required.
LICENSE and/or CERTIFICATION REQUIRED
Position Specific Job License and/or Certification Required
Certification in Training Administrators of Graduate Medical Education (C-TAGME) within 1 year of hire.
WORK ENVIRONMENT
The Program Coordinator 2 will work in a combination clinical and non-clinical work environment. This position may require travel between the main hospital campus, 10 Columbus campus and various Connecticut Children’s satellite offices within Greater Hartford County. Annual travel to regional and/or national conferences for professional development may be required.
CONTACT INFORMATION:
Apply here: CT Children’s/UConn Pediatric Residency Program Coordinator 2
Additional questions please contact:
Marianne Custer
Administrative Director Medical Education
mcuster@connecticutchildrens.org
